IT - Software
Nov 23, 2020
Job Posting Date:
Jul 23, 2020
Managing incoming calls and customer service inquiries Identifying and assessing customers’ needs to achieve satisfaction
Responding promptly to customer inquiries Communicating with customers through various channels.
Communicating and coordinating with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
Skills: Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively Comfortable using computers.
Must have experience working with customer support