1. Establishes CCTV & Fiber network specifications by conferring with users; analyzing workflow access, information, and security requirements, including interface configuration and modification.
2. Support in maintenance of Cisco and IT devices.
3. Management and maintenance of enterprise data network including IT data-center.
4. Provide support in technical, operational and connectivity issues in PDA devices.
5. To coordinate with HQ and SAP/WMS/ESP teams to resolve the technical and operational issues in SAP system.
6. Interact with internal clients to resolve support related issues in existing software applications.
7. Coordinate with External & Internal teams for successful implementaion/completion of IT projects.
8. To provide installation related support to the end users and to resolve the technical issues.
9. Provide support in technical, operational and connectivity issues in PDA devices.
10. Managing of Active Directory Users and Compluters.
11. Controlling the repetition of similar issue.
12. Provide application testing support in IoT products.