FIRST FLOOR JAAN ARCADE SATELLITE TOWN COMMERCIAL MARKET NEAR JANNAT MALL RAWALPINDI., Pakistan
Job Detail
Industry:
Customer Service
Total Positions:
12
Job Type:
Full Time
Salary:
Trainee Stipend
Job Location:
Rawalpindi, Pakistan
Minimum Education:
Matric
Minimum Experience:
1 Year
Age Required:
Any Years
Apply By:
Jun 07, 2022
Job Posting Date:
Feb 07, 2022
Job Description
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.